Just a little AI resistance, as a treat
A philosophical discussion about AI ethics or controllability.
AI-generated summary
The author details an experience with Ocado's customer service where an initial, seemingly AI-generated response to a technical bug report was impersonal and unhelpful. After the author provided negative feedback, a human representative responded, apologizing for the robotic reply and thanking the author for the detailed diagnostic, highlighting the importance of human interaction for genuine complaints.
Hacker News submitter: mooreds
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